Terms and Conditions

Your personal data will be used to process your order. Make sure it is correct. Irrespective of the number of items on your cart, the DC (Delivery charge) within Lagos=₦1,000 and Outside Lagos=₦2,000. We charge ₦2,000 for Same Day Delivery within Lagos only. The DC outside Lagos is ₦2,500. The DC for some Suburbs or inner cities outside Lagos is ₦3,500- You will be called if your location is a Suburb.

 

NO REFUND & PAY ON DELIVERY POLICY
We do NOT refund payment once is made for orders placed on this website. Pay on delivery is ONLY available in LAGOS and all customers must pay the N1,000 prior to delivery. We do NOT return items ordered for once it is shipped out of our office.

 

30-90 DAY STOCK RESOLUTION POLICY
If there is a mistake in your order or a wrong item was shipped to you. You are to report the case to our Customer Service Team immediately with evidence and screenshots or images. This should be resolved within 30 days.  If the case need further escalation to the management of our company, We may need to engage you for more explanation. This should not take more than 90 days to resolve your case and deliver the right item to you.  If you fail to respond to our queries regarding your case, within the stipulated time and the 90 days elapses, your case file will be CLOSED.

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